Auto Assignment

Reduce the time spent assigning tickets and engage better with customers using Automatic Ticket Assignment.
Automatic-Ticket-Assignment

Smart Rules

Automate routine tasks to reduce monotony and improve turnaround time using Smart Rules.
Automatic-Ticket-Assignment

Notifications

Get notified about everything happening on your help desk with email notification templates, wherever you go.
Ticket-Hero

SLA Management

Measure, Monitor & Report your SLA (Service Level Agreements). Improve customer service and help desk performance with HappyFox SLA management.
Ticket-Hero