Auto Assignment
Reduce the time spent assigning tickets and engage better with customers using Automatic Ticket Assignment.
Smart Rules
Automate routine tasks to reduce monotony and improve turnaround time using Smart Rules.
Notifications
Get notified about everything happening on your help desk with email notification templates, wherever you go.
SLA Management
Measure, Monitor & Report your SLA (Service Level Agreements). Improve customer service and help desk performance with HappyFox SLA management.
